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Renesas Technology, Tools FAQs
Last Updated: August 20, 2003
Document Number: 03072227_e
Q.
What kind of guarantee covers RSO hardware tools?
A.
The hardware guarantees are as described below.
All products have passed RSO product inspection.
Please use these products according to the normal usage conditions described in the [Precautions for Safety] in the User's Manual. If
used properly and the product fails in some manner within 12 months of the date of purchase, the product will be repaired or
replaced free-of-charge.
However, if the following types of damage occur to the product, even within 12 months of purchase, costs for the necessary repairs
or replacement will be charged to the customer.
Damage due to misuse, abuse, or use under any other abnormal conditions1.
Damage to unauthorized repair, remodeling, maintenance, and so on2.
Damage due to defective or improper environment in the users system3.
Damage due to fire, earthquake, or any other type of accident4.
Click here for more information concerning repairs.
The guarantee period differs according to product. For more details, check the [Maintenance and Guarantee] section in each User's
Manual.
For rental products, please contact the related rental or management company.
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